Privacy Policy for Voclai

Effective Date: April 18, 2025

Introduction

Thank you for using Voclai (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our application (the “App”).

1. Information We Collect

We collect the following types of data:

1.1 User Account Information

  • User preferences: Native language, target language, areas of interest, and language proficiency level
  • Study settings: Learning pace and skill level preferences

1.2 Dictionary and Learning Data

  • Words you generate, modify, or add to your personal dictionary
  • Lists you create or save
  • Learning progress and statistics
  • Training day records and achievements

1.3 Usage Data

  • Interactions with the App's features
  • Performance metrics and error logs
  • Device information (device type, operating system version)

1.4 Feedback and Support

  • Email address (when you contact us)
  • Content of feedback messages and support requests

We do not collect sensitive personal data such as payment information, precise location data, or biometric data.

2. How We Use Your Information

We use the collected data for the following purposes:

  • To provide and personalize the App's core features
  • To generate and manage custom dictionaries based on your requests
  • To track learning progress and send personalized notifications
  • To improve user experience and develop better features
  • To respond to user feedback and support requests
  • To maintain the security and functionality of the App

3. Data Storage and Security

  • All user data is stored securely on our servers
  • We implement reasonable security measures to protect your information
  • Data is retained for as long as you maintain an active account

4. Third-Party Services

We use the following third-party services to provide App functionality:

  • AI/LLM services for dictionary content generation
  • Image services for generating visual word representations
  • Audio processing for pronunciation features
  • App store platforms for managing subscriptions

When you use our App:

  • Dictionary queries may be processed through external AI services
  • Word images may be generated using third-party image services
  • Audio pronunciations may utilize external audio processing services

We only share the minimum information necessary for these services to function properly. We do not share your personal data with third parties for marketing or advertising purposes.

5. Children's Privacy

Our App is not specifically directed to children under 16. While we do not strictly enforce age restrictions, we recommend that parents or guardians supervise children's use of the App. If you are under 16, please obtain parental consent before using the App.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: You can access most of your data directly within the App
  • Correction: You can modify your preferences and settings in the App
  • Deletion: You may request deletion of your account data by contacting us at contact@voclai.com
  • Opt-out: You can disable notifications through your device settings

For users in regions with specific privacy regulations (such as GDPR or CCPA), we will process your requests in accordance with applicable laws.

7. Cookies and Local Storage

The App may use local storage on your device to:

  • Remember your preferences and settings
  • Store cached dictionary content for offline use
  • Improve loading times and performance

8. Subscription Information

For premium subscriptions:

  • Payment information is processed by your device's app store, not by Voclai
  • We do not have access to your full payment details
  • Subscription management, including cancellations, is handled through your app store account

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any material changes will be notified to you through the App. Continued use after updates constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at: contact@voclai.com